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Sub-processors

The service providers that process data on ADEXMA's behalf, where they do it, and on what legal basis it crosses a border.

Last updated: 2026-08-16 · Version 1.0

How this list works

ADEXMA LLC engages the providers below to host, store, process and monitor the data of its clients and of this website. Each is bound by a written data-processing agreement. Lane says which deployment lane or module a provider serves — a provider outside your engagement's lane does not process your data. Transfer mechanism is the legal basis relied on when data of individuals in the EEA, UK or Switzerland is processed outside those territories; where a provider is certified under the EU-U.S. Data Privacy Framework, that certification is an additional basis, not a substitute for the Standard Contractual Clauses.

Clients under a Data Processing Agreement receive thirty (30) days' notice of any addition or replacement by email and by an update to this page, and may object on reasonable data-protection grounds. To receive notices, write to clerouge@adexma.com.

Interim state, stated plainly: for EU-resident engagements, documents and AI processing already run in France (Scaleway, Mistral AI), while the application database, authentication and the knowledge index run in the United States (Supabase us-west-2, Vercel pdx1) until the EU cutover to Paris. ADEXMA describes the EU lane as "hosted in France" — never as "sovereign": several providers are US-headquartered and remain subject to US law wherever their infrastructure sits.

Current sub-processors

ProviderService and data processedProcessing locationLane / moduleTransfer mechanismAssurance
Supabase, Inc.USAManaged PostgreSQL database, authentication, object storageWorkspace records, users, audit trail, knowledge index; documents on the portal-vault storage laneUS lane: AWS us-west-2 (Oregon). EU lane: AWS eu-west-3 (Paris) after cutover — interim us-west-2AllSCCs 2021/914 + transfer impact assessmentSOC 2 Type II · ISO/IEC 27001:2022
Vercel Inc.USAApplication hosting and compute, CDN, request logsRequest data in transit, session tokens, server logsUS lane: pdx1 (Portland). EU lane: cdg1 (Paris) after cutover — interim pdx1AllEU-U.S. Data Privacy Framework + SCCsSOC 2 Type II · ISO/IEC 27001:2022 · PCI DSS SAQ
Scaleway SASFranceObject storage; Generative APIs (Mistral models)Uploaded documents (EU storage lane); AI prompts and completions (EU model lane)fr-par (Paris)EU laneNone required (EU)ISO/IEC 27001:2022 · HDS · CSA STAR L1 — not SecNumCloud-qualified (in progress)
Mistral AI SASFranceDocument OCR; language-model inference (direct API)Document images and extracted text; prompts and completionsEuropean Union (France)EU laneNone required (EU)SOC 2 Type II · ISO/IEC 27001 / 27701 · zero-data-retention available on request · no training on API inputs
Anthropic, PBCUSALanguage-model inference (Claude)Prompts including grounding excerpts, completionsUSAUS lane (default model)SCCs (Anthropic DPA)SOC 2 Type II · ISO/IEC 27001 · ISO/IEC 42001 · no training on commercial inputs/outputs
Microsoft CorporationUSAAzure AI Foundry — model inference and Mistral OCR (US lane); Microsoft 365 / OneDrive (ADEXMA OneDrive storage lane)Prompts and completions; document images (OCR); documents on the OneDrive laneeastus2 (USA); Microsoft 365 US geographyUS lane; OneDrive lane where selectedEU-U.S. Data Privacy Framework + SCCs (Microsoft DPA)SOC 2 · ISO/IEC 27001 / 27018
Google LLCUSAGemini API — language-model inference (US fallback lane)Prompts and completionsUSAUS lane (fallback only)EU-U.S. Data Privacy Framework + SCCsISO/IEC 27001 · SOC 2 · no training on paid API inputs
Unipile SASFranceEmail, calendar and messaging connectors (Connected Accounts module)Mailbox, calendar and messaging content and contacts of the accounts a client connectsFrance (Scaleway datacentres)Only when the Connected Accounts module is enabledNone required (EU)SOC 2 Type II · AES-256-GCM at rest
Resend, Inc.USATransactional email — sign-in codes, invitations, notificationsRecipient email address, message metadataUSA (account data, logs); EU (Ireland) sending region availableAllEU-U.S. Data Privacy Framework (EU + UK extension) + SCCsSOC 2
Functional Software, Inc. (Sentry)USAApplication error monitoringError type, message, stack trace, release, environment — no request bodies, headers, cookies or query stringsUSA (EU region planned with the EU cutover)AllEU-U.S. Data Privacy Framework + SCCsSOC 2 Type II
Infomaniak Network SASwitzerlandEmail transit for ADEXMA correspondenceEmail content and metadata of correspondence with clientsSwitzerland (adequacy decision)Correspondence only — not in the portal data pathAdequacy (Switzerland)ISO/IEC 27001
Cloudflare, Inc.USADNS, TLS termination and access proxy for adexma.com and adjacent hostsConnection metadata for the marketing site and tunnelled hosts — not the portal application trafficGlobal edge (US-headquartered)Adjacent hosts onlyEU-U.S. Data Privacy Framework + SCCsISO/IEC 27001 / 27701 · SOC 2
Amazon Web Services, Inc.USAConditionalAmazon Bedrock (Claude in EU regions or in AWS GovCloud) — conditionalPrompts and completionsEU regions (capability tier) or US GovCloud (gated tier)Only if recorded in the client's engagement profileEU-U.S. Data Privacy Framework + SCCsSOC 2 · ISO/IEC 27001 · FedRAMP (GovCloud)
Google Cloud (Vertex AI)USAConditionalClaude / Gemini in EU multi-region — conditionalPrompts and completionsEU regionsOnly if recorded in the client's engagement profileEU-U.S. Data Privacy Framework + SCCsISO/IEC 27001 · SOC 2

Not sub-processors

  • A client's own Microsoft 365 / SharePoint tenant (Client OneDrive storage lane) — the client's processor, not ADEXMA's.
  • On-premise model hosting — retired as an offering on 4 August 2026; no on-premise sub-processor exists.
  • Stripe and QuickBooks Online — process ADEXMA's own billing data (see the privacy policy), not client workspace data.

Change log. v1.0 — 16 August 2026 — initial publication (14 entries, 2 conditional).

ADEXMA

Margin diagnostics and implementation for mid-market manufacturers and PE portfolio companies.

ADEXMA LLC
2000 Auburn Dr, Beachwood OH 44122

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