Pre-launch order terms

1. What these terms are

These terms apply to a workspace plan or pilot pricing that your organisation agrees with ADEXMA LLC, an Ohio limited liability company. Each plan or pilot pricing is confirmed by an order form from ADEXMA, or by a written proposal or email from ADEXMA that states the plan, the price and the dates. Where the order form and these terms differ, the order form prevails. The Terms of use still apply to the platform itself; on commercial questions — price, pilot pricing, term, invoices, stopping and refunds — these terms and the order form prevail over them. If your organisation has signed a Master Services Agreement or Statement of Work with ADEXMA, that agreement prevails over these terms.

2. Pre-launch: by invitation

From October to December 2026, ADEXMA is in pre-launch. Workspaces are by invitation. Every workspace opens only after ADEXMA has reviewed the request by hand. ADEXMA may decline a request without giving a reason. These terms are for business customers only, not consumers.

3. Plans and prices

• The order form is what counts. It states your plan, its price, what it includes and its dates.
• Projects are separate. Tune-up, Overhaul and Retool projects are quoted and invoiced separately from any plan.
• Referral codes. If you give a referral code (for example FACC30), ADEXMA records it to know how you heard of us. It does not change the price unless the order form says so.

4. Pilot pricing (30-60-90)

ADEXMA may offer pilot pricing (30-60-90) on a paid plan. Whether pilot pricing is offered, and on which plan, is ADEXMA's choice. The order form says when it starts.

5. Invoices and payment

Prices and invoices are in US dollars (USD). Nothing is converted.

Prices are exclusive of tax. Where sales tax or another tax applies, it is added to the invoice. Give ADEXMA an accurate business address and, where you have one, a tax identification number. If your organisation is tax-exempt, tell ADEXMA before the first invoice.

6. How long the price holds

The plan price on your order form is fixed for twelve months from the order form's start date. After that, ADEXMA may change it with at least 60 days' written notice. If you stop before the change takes effect, it never applies to you.

7. Term, stopping and refunds

• After pilot pricing, or without it, the plan runs for the term on the order form. A month-to-month plan continues one month at a time, and ADEXMA invoices it. Nothing is charged automatically.
• You can stop by telling ADEXMA in writing. There is no notice period and no cancellation fee. Stopping takes effect at the end of the period already invoiced, and the workspace stays open until then. On an annual plan, the order form says when you can stop.
• When a paid plan stops, the workspace returns to the free Start plan and your data is kept, as described in the Privacy policy. Ask and ADEXMA will help you export it.
• Refunds. A period already invoiced is not refunded for a partial month. If ADEXMA ends a plan for its own convenience part-way through a paid period, that period is refunded pro rata. Nothing here affects a refund the law gives you.
• ADEXMA may end a plan with at least 30 days' written notice, or immediately if you breach the Terms of use.

8. If an invoice is not paid

ADEXMA will remind you by email. If an invoice is still unpaid 14 days after its due date, ADEXMA may suspend the workspace — access closes, nothing is deleted. If it is still unpaid 60 days after its due date, ADEXMA may end the plan, with your data handled as described in the Privacy policy.

9. Availability and support

ADEXMA does not offer a service-level agreement or downtime credits, and these terms do not create one. Maintenance and provider incidents can interrupt the platform. Support runs through the ADEXMA advisor on your workspace and clerouge@adexma.com.

10. Warranties and liability

The platform's advisors, drafts and analyses are decision-support material and carry the qualifications in §4 of the Terms of use: they can be incomplete or wrong, and you remain responsible for checking anything you rely on. ADEXMA does not warrant that the platform will be uninterrupted or error-free, and does not warrant that any particular financial result will follow from using it.

To the fullest extent permitted by law, neither party is liable for indirect, consequential or special damages, or for loss of profit, data or business. For a paid plan, ADEXMA's total liability is limited to the fees you paid ADEXMA in the twelve months before the claim — which replaces, for paid plans, the one-hundred-dollar cap in §9 of the Terms of use. Nothing here limits liability that cannot be limited by law.

11. Changes, data and governing law

ADEXMA may change these terms. A change to price or anything else material comes with at least 60 days' written notice, and stopping before it takes effect means it never applies to you. The version and effective date at the top of this page say which text is current.

Personal data is handled as described in the Privacy policy. Where ADEXMA processes personal data on your behalf, a Data Processing Agreement applies; it governs that processing, and leaves fees, term and liability to these terms and your order form.

These terms are governed by the laws of the State of Ohio, United States, without regard to conflict-of-law rules, and courts located in Ohio have jurisdiction — without prejudice to mandatory rules of your place of establishment. Contact: clerouge@adexma.com.